Shipping policy
SHIPPING POLICY
Last Updated: 27/03/2025
At Stylestellar, we are committed to providing fast and secure shipping to our customers. Below, we detail our shipping policy for orders placed from anywhere in the world.
1. Shipping Coverage
We ship worldwide. However, some countries may have restrictions or limitations due to local regulations or logistical issues.
2. Shipping Costs
Shipping costs are calculated during checkout and displayed before you complete your order. Costs may vary depending on weight, size, destination, and chosen shipping method.
3. Delivery Times
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National shipping (Spain): Free shipping.
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International shipping: Delivery time varies by destination and selected courier service, ranging from 5 to 15 business days.
Estimated delivery times are approximate and may be affected by external factors such as weather, customs processing, or carrier delays.
4. Shipping Process
Once your order has been shipped, you will receive an email with a tracking number so you can monitor your shipment.
We work with reliable national and international carriers.
5. Shipping Restrictions
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We do not ship to P.O. Boxes.
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Some countries may have shipping restrictions due to local or customs regulations.
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In exceptional cases, delivery times may be affected by unexpected events (weather conditions, logistical problems, customs holds, etc.).
6. Customs Duties and Taxes
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For shipments within the European Union, taxes are included in the final price.
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For shipments outside the EU, the recipient may be subject to customs duties, taxes, or additional fees according to their country's regulations. These charges are the customer's responsibility.
7. Changes to Shipping Address
If you need to change your shipping address after placing your order, please contact us as soon as possible at info@stylestellar.com.
However, we cannot guarantee changes can be made once the order has been shipped.
8. Shipping Issues
If you experience any issues with your shipment — such as delays or lost packages — please contact us at info@stylestellar.com. We will assist you promptly to resolve the issue.